Shipping policy

 

Free Shipping on All U.S. Orders!

Standard Shipping orders are processed once credit card authorization and address verification have been obtained. Orders will ship Tuesday through Friday, not including holidays for the Continental United States. Please remember that delivery time does not include weekends or holidays. Orders placed before 11am on Tuesday - Friday’s will go to the post office that day. After 11am they will go out the next business day. You will receive an email with tracking information when your order has been shipped.

Sunset Soul is NOT responsible for:

• Delays with USPS or UPS shipping
• Lost, damaged, or marked delivered items. To file a claim with the carrier, please contact: USPS or UPS. 

Wrong Address Disclaimer

• It is the buyer's responsibility to make sure that he or she enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times; hence, there is a minimal time gap to cancel/change your order or change its address. If you decide to cancel your order or change your shipping address, please contact us as soon as you place your order. We will do our best to make the change; however, we cannot guarantee that we will do so.

• If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact us after the estimated delivery time has passed.

International shipping is currently not available.

For any other questions or concerns please email at sunsetsoulboutique@gmail.com